We make use of “cookies” on the SpaceStylist website to provide a user-friendly registration and log in experience and to improve user experience. It is not engineered to provide us with private information beyond what you freely provide to us. You however may choose to accept or deny cookies on your web browser, even though denying cookies will bar you from accessing many features that make our website experience more efficient.
We also make use of third party analytics tools to better understand our customers and use the business insights gathered through our use of the analytics to improve our content and services delivery.
The private information that we obtain from you may include, but may not be limited to your name, physical address, phone number(s), business name and details; e-mail address; accounts of communication when you interact with us to request information, to report a problem or provide feedback on our services; and standard information routinely collected and deposited in log files by our web server.
The latter may include users’ IP address, transaction, location, operating system, clickstream data, preference and usage, SMS and call data, server log information and device information, and is not personally identifying.
How We Use Your Information
We use your information in a few ways, depending on the information. Here is how we use your information:
Your Name and Contact Details: To deliver your purchases to you, to send you service messages such as order updates by text and email, , to send you information about our new products and services by email, SMS, or post, for fraud prevention and detection, to show you our adverts as you browse the web, and to find out your peculiar likes and dislikes.
Your Payment Information: We use this to receive payments from you as well as to give refunds where necessary. We also use your payment information for fraud prevention and detection.
Your Contact History with Us: We use this to provide customer service and support
Your Purchase History and Saved Items: We use this to make our service available to you, to provide customer service and support, and handle returns. We also use this to understand your purchase preferences.
Information About Your Accessing Device: We use this to improve our website and set default options for you, and to protect our website.
Sharing Your Information
SpaceStylist will never knowledgeably sell, share or transfer your information with and to a third party, except we are mandated to do so in compliance with a legal process. When we in good confidence believe that disclosure of information is essential to protect our rights, maintain your safety or the wellbeing of others, to detect fraud, or to respond to a governmental request, we may also disclose your information.
We may also share and disclose your private information to selected third parties, but will only do this based upon your authorization.
Where you have so agreed, we will send you marketing messages by email, text, to keep you aware of what we’re up to and to help you see and find our products.
You can however choose to stop receiving marketing messages from us through your account settings, by clicking on the ‘unsubscribe’ link in any email or by contacting our customer care.
Social Media and Other Services
You may opt to grant us access to your account(s) with certain third-party social media and other services, such as Picasa, Flickr, Facebook, Instagram, Twitter, SmugMug, and others.
We may capture and make available on our website and through the apps any content that you have stored in your account on these social media platforms, provided that the social media provider permits this.
In this case, we may access, make available and store your social media content so that it is available on our website. Subject to the privacy settings you have set in your social media account, you understand that personally identifiable information that you post there will be available on our website.
If your connected social media account becomes unavailable, any content from that network may no longer be available on our website.
You may disable the connection between the website and your social media accounts at any time, by accessing the “settings” section of the website.
Keeping Your Information
It is our policy to store user information for as long as you operate your account. If you no longer want to use our services and delete your account, you understand that we will store your information as long as is reasonably necessary to meet legal or regulatory requirements and to enforce our terms and conditions.
We will never deliberately collect personal data from minors under the age of 18. If you are a child younger than 18, you may only use the SpaceStylist website under the supervision of parents or guardians.
Security of Information
While we use a globally-acclaimed security system to protect your information from unapproved use on our website, we however, will not be legally liable for any unauthorized access to or loss of personal data that is beyond SpaceStylist’s control, as there is no full security guarantee for data transmissions over the Internet.
You may exercise any of these following rights at any time that you wish:
- You have the right to be informed about how your private information is being used.
- You also have the right to gain access to the private information we hold about you.
- You may correct or update any inaccurate private information that we hold about you, and have the right, in some circumstances to ask us to delete your information, or to stop processing it and collecting your information.
- You can ask us to stop sending you direct marketing messages and can at any time withdraw your consent for other consent-based processing.
- You have the right to request that we port or transfer elements of your information either to you or another service provider.
- You have the right to complain to your data protection regulator about how we use your private information.